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Refund and Cancellation Policy for all bookings

Welcome to our Refund/Cancellation policy, as this will affect your financial agreement between the client and Danielle The Happy Medium, and Theoddbodschoolofmediumship. 


Please note that each booking constitutes a legally binding contract whereby you make a commitment to Danielle The Happy Medium and Theoddbodschoolofmediumship, which must be honored by you.


For ALL bookings with Danielle The Happy Medium and The Odd Bod school of mediumship.

  • ALL Bookings are Non-Refundable and Non-Transferable

  • Once balances are paid in full/or in part, these are NOT Refundable or Transferable

  • For missed bookings or non-attendance for any reason, we cannot transfer fees/money to other bookings. The fee for the booking is non-refundable/transferable.

  • Payments for 6 monthly mentoring or intensive packages must be paid in advance from the start of purchase.

  • The first payment is the deposit to secure your space on a mentoring/intensive package/School residentials online/in person this is also NOT refundable or transferable.

  • Payments must be received by the 30th of every month. Payments should be at least three months in advance. If payment/s are late with no notification/agreement,  you will lose your deposit and incur additional payments and may lose your place on said booking/course/mentoring/residentials/group/private sitting/gift voucher & Training in person or online.

  • It is the responsibility of the customer/client/student to make sure payments are sent on time.

  • Payments are taken via card/online banking/Paypal & the website of Danielle the Happy Medium & The Odd Bod School of Mediumship.

  • If the customer decides to withdraw/decides not to go ahead with the program/Training/booking /(Group) /private sitting/ Gift voucher/school in person or online, the full balance will be liable to pay for the full length of the program, also any monies paid are also not refundable or transferable.

  • As of the 31st of January 2023, all mentoring/intensive/training/school residentials are now subject to an agreement email to be signed by the customer/client/student, to which card details will be held for any outstanding balances owed.

  • Card/debit/credit card details are held within the accords of the law of the UK.

  • All outstanding balances are to be paid 28 days after the student/customer/s/client withdraws/leaves the mentoring/training/intensive/residential school/in person or online.

  • Cards on file will be charged any outstanding balances and fees.

  • Any cards that are stopped/charged/refused the outstanding balance due will be subject to legal action by Danielle The Happy Medium/Danielle Smith.

  • Dates and times for courses/ groups /private sittings /gift vouchers/mentoring online or in person are subject to change, in the event this happens another date/time will be offered.

  • In the event of cancellation (by Danielle The Happy Medium and TheOddBodSchoolOfMediumship monies paid will be transferable to another course, no refund is available 

  • Danielle The Happy Medium and TheOddBodSchoolofMediumship reserve the right to refuse or cancel a booking without explanation and to refund any payment made.

  • Deposits are non-refundable.

  • You may be liable for additional charges such as booking fees which will be deducted from the total final refund amount.

  • Charges at the time of advertising are subject to change from time to time.

  • Refunds if needed take 7- 14  working days and will be returned via your original payment method.


Service Disclaimer 


  • The opinions expressed by an individual/s running the course/s or individual/s within the training rooms are subject to their perception of their reality, of their own personal responsibility we can not be held responsible for that individual word/s.

  • Danielle The Happy Medium and The Odd Bod School of Mediumship operate a zero-tolerance policy with respect to physical or verbal abuse towards students, staff, or herself.

  •  No use of cameras or other filming or video/audio recording equipment is to be used in the training rooms. The content of all audio and visual recordings remains the copyright of Danielle The Happy Medium and The Odd Bod School of Mediumship and may not be used for public or commercial purposes.

  • Any public use, whether or not for gain, will constitute a breach of the Copyright Laws.

  •  No person is allowed to promote, advertise, offer, or sell goods or services in the training rooms of Danielle The Happy Medium and The Odd Bod  School of Mediumship in person or online.


Young Adults:

  • Persons under 16 years of age are not permitted on any class/course, under 18 years of age on Courses, involving trance or altered states unless the Course has been specifically or is considered suitable for them.

  • Any persons under the age of 16 attending Danielle The Happy Medium and The Odd Bod School of Mediumship

  •  must be accompanied and controlled by a parent or guardian at all times.

  • Danielle The Happy Medium and The Odd Bod School of Mediumship

cannot accept any responsibility or liability for their safety and welfare.



  • Danielle The Happy Medium and The Odd Bod School of Mediumship do not provide any form of certification.


Customer Service:

  • Providing a high level of customer service satisfaction is the main ethos at Danielle The Happy Medium and The Odd Bod School of Mediumship

and we always want to provide quality to all our students.

However, we are aware that from time to time issues can arise which may leave you feeling dissatisfied with the level of service you have received. Should you feel that we haven't met your needs of yourself,

We ask that you put your complaint in an email to Your complaint will then be dealt with within 7 to 10 working days.

Please be aware that any concerns will be treated confidentially within 7 to 10 working days.


School Rules

 The school accepts no responsibility or liability whatsoever for visitors’ money, clothing, documents, valuables, or other items or belongings. Cars parked in the car park area at the owner’s own risk.

-The opinions expressed by an individual running course/s at the school are subject to their perception of their reality, of their own personal responsibility we can not be held responsible for that individual word/s.


Dietary Needs.

- The school charges include a standard meal/s in accordance with the daily menu. The school does promote a well-balanced diet.

- Normal diets,





- gluten-free 


There will always be a meal for your needs for you with the dietary needs you have, from the main menu.  We would like you to let us know your dietary needs to us four weeks before your course dates start to ensure we have all we need for you. We do not charge you extra for any of the required needs you may need.

The school will provide a meal that promotes a balanced diet suitable for all dietary tolerances where we can.


School Rooms

-Unless otherwise specified, rooms become available from 12 pm on the day of arrival.
Courses will commence at the time stated in the write-up on the website rooms must be vacated by 10 am on the day of departure irrespective of the Course finishing time and the school by 12 am or shortly after termination of the Course if later.

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